Where can I find the latest information about the online practice platform?
This is our previous online practice platform. All updated information, including features, access durations, prices, question coverage and FAQs, is now on our new website at jkl-res.com. We recommend using the new website for the most up-to-date information.

 

I would like to purchase online practice questions. Where should I go?
All new purchases must be made through our new website at jkl-res.com. You can create your own account, select your preferred paper and access duration, submit payment proof, and access your practice questions once your payment has been verified. Purchases are no longer available on this platform.

 

I am an existing student on this platform. Do I need to move to the new website?
Migration from this platform to the new website was one-way, and the migration window has now closed. Existing access is no longer being transferred. You may continue to use this platform until your access expires (see “How long is my access valid for?”) or until the platform shuts down, whichever is earlier. If you would like to continue practising after that, please create an account and make a new purchase at jkl-res.com. 

 

When will this platform shut down?
This platform will officially shut down on 1 August 2027. After that date, you will no longer be able to log in or access any content, even if your access period has not yet ended. No refunds or extensions will be given for unused access. Please plan to complete your practice before the shutdown date.

 

How do I log in to this platform?
Please log in at https://www.jkl.com.sg/onlineresbooks. This link is for this previous platform only. If you have purchased on the new website, please log in there instead. If you cannot log in, contact Lucas using the details on the new website.

 

How long is my access valid for?
Your access is valid until the earliest of the following:

• 1 year from the date of account activation

• The date you pass your RES examination

• The platform shutdown on 1 August 2027

Once any of these conditions is met, your access will end. Your validity period will be followed as stated, and no refunds or extensions are given for unused access.

 

How do I check my expiry date?
Your access details are in the “permission granted” email or message sent when your account was activated. If you can’t find it, please contact Lucas using the details on the new website.

 

How is “passing my exam” determined?
Our system checks against the CEA Public Register. Once you are listed as a registered real estate agent, you are considered to have passed, and your access will end.

 

I failed my exam. Will my access be extended for a retake?
No. A retake does not extend your access, and the validity period above still applies. If you need longer, you can purchase access on the new website at jkl-res.com.

 

When will this platform shut down?
This platform will officially shut down on 1 August 2027. This is a hard stop. After that date, you will no longer be able to log in or access any content, even if your access period has not yet ended. No refunds or extensions will be given for unused access.

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I am a Hastor student. Am I eligible for 2-year access?
2-year access is not available to Hastor students who made their purchase after 2025. If you purchased on or after 1 January 2026, your access follows the standard validity rules above. For purchases before 2026, please contact Lucas to check your eligibility.

 

I have questions about the new website. Where should I look?
Please visit jkl-res.com and read the Frequently Asked Questions at the bottom of the homepage first. They cover pricing, access durations, content, hardcopy books, devices and technical support. If your question is still not answered, you may contact Lucas using the phone number or email address shown on the new website.

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I forgot my password. What should I do?
Click the “Forgot password” button on the login page and follow the instructions. If you still cannot log in, please contact Lucas using the details on the new website.

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